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This cookie policy explains what cookies are and how FIA Technology Services, Inc. (“FIA Tech,”“we,” “us” or “our”) use them on our website(s)/platforms (our “site”). We encourage you to read the policy in full so that you can understand what information we collect using cookies and how that information is used.
By using our site you are agreeing that we can use cookies in accordance with this policy. You can usually change the settings of your browser to modify the permissions you give to us and third parties for the storing of and gaining access to cookies on your device.
Cookies are text files containing small amounts of information, which are downloaded to your browsing device (such as a computer, tablet, or smartphone) when you visit a website. Cookies can be recognized by the website that downloaded them, or other websites that use the same cookies. This helps websites know if the browsing device has visited them before.
Cookies do lots of different jobs, like helping companies understand how their website is being used, letting people navigate between pages efficiently, remembering preferences, and generally improving browsing experiences. Cookies can also help ensure marketing that people see online is more relevant to them and their interests.
The types of cookies used on our site can generally be put into one of the following categories: analytics, social media, strictly necessary, and functionality. You can find out more about each of the cookie categories in the table below.
| Analytics Cookies | Some of the pages on our site may contain cookies that collect information about how people are using our site, including, but not limited to, which pages are visited the most often, how people are moving from one link to another, and if visitors get error messages from certain pages. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it. |
| Social Media Cookies | In order to enhance your internet experience and make the sharing of content easier, some of the pages on our site may contain tools or applications that are linked to third party social media service providers, such as YouTube. Through these tools or applications, the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s website for further details about how they use cookies. |
| Strictly Necessary Cookies | Some of the pages on our site may contain cookies that are essential to make our site work. They enable you to move around the site and use its features. Without these cookies, certain services, such as those that involve accessing secure areas, may not be able to be provided. |
| Functionality Cookies | Some of the pages on our site may contain cookies that allow us to remember choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, changes you’ve made to text size or font, and other parts of pages that you can customize. |
You can see a list of some of the cookies which are most frequently used by us in the section below entitled “Cookies used by FIA Tech.”
The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted. Details regarding some of the “persistent” and “session” cookies which are most frequently used by us can be found in the section below entitled “Cookies used by FIA Tech.”
“First-party cookies” are cookies that belong to us and that we place on your device. “Third-party cookies” are cookies that another party places on your browsing device when you visit our site.
Third parties setting cookies from our site will be providing a service to us or a function of the site, but we do not always control how third-party cookies are used. You should check the third party’s website for more information about how they use cookies. Details regarding some of the third parties that set cookies through our site can be found in the section below entitled “Cookies used by FIA Tech.”
If a cookie is necessary to enable the performance of the site or is required to perform a service requested by you or respond to a communication from you then consent is not needed for us to continue to use these mechanisms necessary to provide aspects of the site’s functionality. As to other types of cookies, you can withdraw or modify your consent to the placement of such cookies. If you want to withdraw or modify your consent, you can usually use the browser that you are viewing the site through to define the conditions of storing or gaining access to cookies and in particular to enable, disable, or delete cookies. To do this, follow the instructions provided by your browser. Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the site, and other parts of the site may also not work properly.
You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.
Some third parties may use advertising cookies to help gather information about your browsing activity so that they can deliver website advertising to you that is relevant to your interests. To opt-out from companies that provide online behavioral advertising services, you can opt-out at the following online advertising industry website: The Digital Advertising Alliance Website, www.aboutads.info, and/or the European Digital Advertising Alliance Website, www.youronlinechoices.eu.
The following information sets out some of the cookies which are most frequently used on our site. It also provides details some of the third parties that set cookies through our site.
Analytics cookies:
| Cookie Name | First or Third-Party Cookie | Persistent or Session Cookie | Purpose cookie is used for |
| Google Analytics | Third | Persistent | Collects anonymous user behavior data |
Social Media Cookies
| Cookie Name | First or Third-Party Cookie | Persistent or Session Cookie | Purpose cookie is used for |
| YouTube | Third | Session | Playing Videos |
Functionality Cookies
| Cookie Name | First or Third-Party Cookie | Persistent or Session Cookie | Purpose cookie is used for |
| GridState | First | Session | To save user preferences on UI grids |
| Google Fonts | Third | Persistent | Displaying fonts on our site |
| Google reCAPTCHA | Third | Persistent | Login Security |
| algoliasearch-client-js | Third | Persistent | Site Search |
| WordPress Cookies | Third | Persistent | WordPress Functionality |
Strictly Necessary Cookies
| Cookie Name | First or Third-Party Cookie | Persistent or Session Cookie | Purpose cookie is used for |
| .AspNet.ApplicationCookie | First | Session | Generated by .Net framework to identify user session on server |
| ASP.NET_SessionId | First | Session | Generated by .Net framework to identify user session on server |
| UserName | First | Session | Used to store logged in user’s account name |
| CanTimeout | First | Session | To determine user session changes |
| FiaSessionExpiry | First | Session | To check user session expiry time |
| browserMsg | First | Persistent | To check for supported platforms, browsers and browser modes |
| __RequestVerificationToken | First | Session | For anti-forgery checks; anti-forgery token is used to prevent CSRF (Cross-Site Request Forgery) attacks |
| InReceivableMode | First | Session | To check if user is using Atlantis in Payable or Receivable mode |
| ShowTransferProtocolPopup | First | Session | To check if Transfer Protocol popup is to be shown in Docs |
Information about the cookies used by us may be updated from time to time, so please check back on a regular basis for any changes. New cookies and new categories may be added to the tables above.
If you have any questions about this cookie policy, please contact us by email at fiatech-privacy@fia-tech.com
Call: 1.202.772.3000
Email General Client Support: clientservices@fia-tech.com
Call: 1.202.772.3000
Email Atlantis Support: atlantis.support@fia-tech.com
Call: 1.202.772.3000
Email Docs Support: docs.support@fia-tech.com
Call: 1.202.772.3000
Email OCR Support: ocr.support@fia-tech.com
Call: 1.202.772.3000
Email eRecs Support: erecs.support@fia-tech.com
Call: 1.202.772.3000
Email Databank Support: databank@fia-tech.com
