4. WHAT DOES FIA TECH DO WITH THE INFORMATION IT COLLECTS?

We use personal information for the following purposes:

To operate and administer our services.

We will use your personal information to operate and administer our services in accordance with our contractual terms and conditions, to take steps to enter into a contract with you at your request or to comply with a legal obligation. Operating and administering our services includes:

1. Operating, providing and administering the content and functionality of our Information Services, Service Platforms and other products, and supporting your use of these services.
2. Responding to your inquiries, comments, feedback or questions, or processing your request, including keeping records of such interactions for future reference.
3. Managing our relationship with you, which includes sending administrative information to you relating to our services and changes to our terms, conditions, and policies, and asking you to leave a review or take a survey.
4. Carrying out our obligations arising from any contracts entered into by you and us.

To improve, monitor, personalize, and protect our services.

It is in our legitimate business interests to improve, personalize, and keep our services safe for our users. This includes:

1. Analyzing how you interact with our website, products and services, improving and developing our website, products and services, and developing our business and marketing strategy (please also read our Cookie Policy to learn how we use cookies and similar technologies).
2. Aggregating personal information and using the aggregated information to analyze the effectiveness of our website, products and services, to improve and add features to our website, products and services, and for other similar purposes.
3. Preventing fraud, criminal activity, or misuse s of our products and services, and ensuring the security of our IT systems, architecture and networks (including troubleshooting, testing, system maintenance, support, and hosting of data).

For marketing and advertising purposes

We may contact you to tell you about information we believe will be of interest to you, such as information about products and services, features, surveys, newsletters, and upcoming events. You may opt-out of receiving promotional emails by following the instructions contained in each communication we send to you or by contacting us as explained at the bottom of this Privacy Statement. If you unsubscribe or opt-out from receiving marketing communications from us, we will no longer send you marketing communications, but we will continue to contact you regarding administrative matters, and to respond to your requests.

Where required by law, we will only send users marketing communications with your consent. Otherwise, we will market and advertise our services on the basis of our legitimate business interests. We may also collect personal information about you when you visit our website in order for us to send your company direct marketing information we believe will be of interest (including invitations to webinars & events, surveys, or other marketing and business development activity). We will process your personal information on the basis of our legitimate interests.

To enforce our agreements, to comply with legal obligations and to defend ourselves against legal claims or disputes.

We may use your personal information, where it is in our legitimate business interests, to: : enforce and comply with our terms and policies; protect our rights, privacy, safety, or property; ensure the integrity of the services we provide; defend ourselves against legal claims or disputes; and recover payments due to us. Some processing may also be necessary to comply with a legal obligation and legal processes, for example to keep records of transactions, or as requested by any judicial process or governmental agency.

To facilitate corporate acquisitions, mergers or transactions.

We may use your personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding. In these instances we will rely on our legitimate business interests to process your personal information.

5. YOUR RIGHTS AND CHOICES

Opt-out of marketing communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.

Personal information requests. Depending on your location and the nature of your interactions with us, you may request the following in relation to your personal information:

1. Information about how we have collected and used your personal information. We have made this information available to you without having to request it by including it in this Privacy Statement.
2. Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily-usable format and have it transmitted to another controller.
3. Correction of personal information that is inaccurate or out of date.
4. Deletion of personal information that we no longer need to provide our services or for other lawful purposes.
5. Additional rights, such as to object to the processing of your personal information for our legitimate interests (see the “Lawful Basis for Processing your Personal Information” section above) or any direct marketing related purposes, and to request that we restrict our use of your personal information, and where applicable, you may withdraw your consent.

To exercise the above rights, contact us:

By email:
fiatech-privacy@fia-tech.com

By postal mail or courier:
ATTN: FIA Tech Global Data Protection Team
2001 K Street NW
Suite 730 – North Tower
Washington, D.C. 20006, USA

Prior to responding to your requests, we may verify your identity by matching any requested identifying information you provide against the information we have about you. Depending on your jurisdiction, you may designate an authorized agent to make a request on your behalf. We will require the authorized agent to have a written authorization confirming that authority.

We will never discriminate against you for exercising any of these rights, but you may lose access to certain functionality or the ability to interact with certain programs or offers due to changes in the personal information we have access to after complying with your privacy requests.

Right to complain. If you have any questions or complaints about how we handle your personal information, we hope you feel able to raise them with us directly. However, if you are based in the United Kingdom (“UK”) or the European Economic Area (“EEA”), you have the right to lodge a complaint with a data protection authority in your country. For more information, please contact your local data protection authority.

If you wish to raise a complaint with us, please see the section titled “Resolution of Complaints” for more information.

Limits on your choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us.

6. SHARING OF PERSONAL INFORMATION

We share your personal information for the following purposes and in line with this Privacy Statement:

1. FIA Tech may disclose personal information to its Corporate Affiliates. Our affiliates will use the personal information we share in a manner consistent with this Privacy Statement.
2. FIA Tech may disclose personal information to service providers or strategic partners for the purposes of operating our business; delivering, improving and customizing our products or services; sending marketing and other communications related to our business; payment processing and other legitimate purposes permitted by applicable law, or otherwise with your consent.
3. FIA Tech may share personal information if there is a change in FIA Tech’s ownership. We reserve the right to transfer information to a third party in the event of a sale, merger, dissolution or other transfer of all or substantially all of the assets of FIA Tech or any of its Corporate Affiliates, or that portion of FIA Tech or any of its Corporate Affiliates to which the information relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Statement..
4. FIA Tech may be required, and reserves the right to, disclose personal information to public authorities for security or law enforcement purposes when lawfully required to do so in response to legal mechanisms or a lawful request by public authorities.
5. FIA Tech may disclose your information (including personal information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personal information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms of service, to detect fraud, or to protect the safety and/or security of our users, the FIA Tech website, or the general public. Please note that FIA Tech is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
6. FIA Tech will share your personal information where you have given us express permission to do so in the course of your relationship with us from time to time.

Please note that FIA Tech does not sell your personal information or share your personal information with third parties for targeted advertising purposes.

7. SECURITY OF PERSONAL INFORMATION

FIA Tech has physical, administrative, and technical safeguards in place to help protect the personal information FIA Tech collects and stores. We will take reasonable and appropriate steps, in view of the risks, to ensure the security of your personal information while it is in our custody and control.

8. RETENTION OF PERSONAL INFORMATION

FIA Tech will retain your personal information as needed to fulfill the purposes for which it was collected. This will generally be for the duration of time you interact with us, however, there may be situations where we retain your personal information for a longer or shorter period. When determining the relevant retention periods for your personal information, we take into account the following factors: any permissions you give us with regards to your personal information; our contractual obligations and rights in relation to the Personal Information involved; our legal obligation(s) under relevant laws to retain data for a certain period of time; our legitimate business and commercial interests; whether retention is advisable in light of our legal position (such as with regard to applicable statute of limitations, investigations, litigation, and other potential and actual disputes); and any guidelines issued by relevant data protection authorities. Also, as certain personal information—for example, your email address—is required to use our paid-for services, we retain that personal information as long as your account is active. We may retain and use your personal information after you have cancelled your account as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.

9. DOES THIS PRIVACY STATEMENT APPLY WHEN I LINK TO OTHER WEBSITES OR SERVICES?

We may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than those provided by FIA Tech, including those of our Corporate Affiliates. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Statement applies solely to information collected by us.

10. COULD MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?

FIA Tech is incorporated in the United States. Information collected by us may be transferred to our offices, Corporate Affiliates or third parties located in the United States. In addition, information collected by us may be transferred to locations throughout the world, wherever our business contacts and counterparties may be located, and this information may be viewed and processed in countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

If you are located in the United Kingdom (UK) or European Economic Area (EEA), and we share your personal information to parties in the US or any other countries not recognized as adequate for the transfer of your personal information, to the extent a safeguard is required under law for such transfers of your personal information, we have put in place the UK government approved international data transfer agreement/addendum (for UK transfers) and Standard Contractual Clauses approved by the EU Commission (for EEA transfers). If you require further details on the safeguards in place please contact us.

12. HOW WILL I KNOW IF THERE ARE ANY CHANGES TO THIS PRIVACY STATEMENT?

We may revise this Privacy Statement from time to time without notice. We encourage you to review this Privacy Statement periodically for any changes.

13. WHOM DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?

If you have any questions or comments about this Privacy Statement or our adherence to its terms, please contact our Privacy Agent in any of the following ways:
By email:
fiatech-privacy@fia-tech.com

By postal mail or courier:
ATTN: FIA Tech Global Data Protection Team
2001 K Street NW
Suite 730 – North Tower
Washington, D.C. 20006, USA

Our representative in the United Kingdom and European Union can be contacted at:
By email:
fiatech-privacy@fia-tech.com

By postal mail or courier:
Attn: FIA Tech Global Data Protection Team
Achieved Compliance Advocacy, Ltd.
Princess House
Princess House Way
Swansea, United Kingdom SA1 3LW

Attn: FIA Tech Global Data Protection Team
Achieved Compliance Advocacy, Ltd
Singel 250, 1016 AB
Amsterdam, Netherlands

14. APPLICABLE LAW

This Privacy Statement is governed by the laws of the State of New York, USA, without regard to its conflict of laws provision. You submit to the exclusive jurisdiction of the courts of the State of New York in connection with any action or dispute arising between the parties under or in connection with this Privacy Statement.